Technical Project Manager
Charlotte, NC 28217
Data Based Development Systems is hiring Technical Project Manager
This is a 6-month role with possible extension.
We are looking for a Technical Project Manager for our client in Charlotte, NC.
This work will be part of a project that will look at the Knowledge Articles used by End user services and help write them in a manner the agents and site support teams will ingest.
The project is being stood up to mature the processes across the organization and help drive efficiencies where possible.
In this role, the Project Manager will be responsible for creating/designing/maintaining documentation that will assist the Digital Technologies End User Services team.
The primary responsibility will be to create Knowledge Articles and documentation of procedures and process flows for the end user services team that will be consumed by the Digital Technology Service Desk and employees.
The Project Manager will work closely with the stakeholders in the End User Services team in driving the needed updates and creation of new articles.
5+ yrs. of technical writing experience, ability to review technical documents for grammar, content and style of writing
Experience writing for an IT admin. audience and end users.
Strong Communication Skills, writing, editing and research skills.
Understanding of Business, technology and digital subjects.
Understanding of Applications and Infrastructure
Desired Skills Include:
Knowledge of ITIL Processes
Knowledge of Service Management
Please send compensation expectations/requirements and a MS Word or PDF version of your resume. No relocation/expense money provided.
Candidates must be able to pass a background check, type 40 WPM, and must be able to work at a computer in a seated or stationary position for an hour at a time.
US citizens and those authorized to work in the US are encouraged to apply. However, we are unable to sponsor H1B or utilize 3rd party candidates at this time.
Data Based Development Systems is a continually growing and successful IT consulting firm in Glastonbury, CT that has been servicing Fortune 100 businesses for over 30 years.
Our clients offer an attractive work environment and the opportunity to work with state of the art technology. We offer competitive compensation and the opportunity to work with the latest technologies.